Thecus N4100PRO User Manual download pdf (Page 109)

Chapter 7: Troubleshooting

orgot My Network IP Address

you forget your network IP address and have no physical access to the system,

ou can find out the IP address by either looking directly onto the N4100PRO’s LCD

anel, or by using the setup wizard to retrieve the IP of your N4100PRO.

1. Start the Setup Wizard, and it will automatically detect all Thecus IP storage

products on your network.

2. You should be able to find the IP address of the N4100PRO which you have

forgotten in the Device Discovery screen.

an't Map a Network Drive in Windows XP

ou may have problems mapping a network drive under the following conditions:

1. The network folder is currently mapped using a different user name and

password. To connect using a different user name and password, first

disconnect any existing mappings to this network share.

t be created because the following error

s to a server or shared resource by

name, are not allowed.

to the server or shared resource and try

ou may refer the URL below for more network mapping information.

p?_m=downloads&_a=viewdownload&downloaditemid=5

7&nav=0

Restoring Factory Defaults

d the Reset to

efault settings.

However, if the N4100PRO can not access the Internet, you may

3. Under NTP Server, select No.

2. The mapped network drive could no

has occurred: Multiple connection

the same user, using more than one user

Disconnect all previous connections

again.

To check out existing network connections, type net use under the DOS prompt.

http://esupport.thecus.com/support/index.ph

From the System menu, choose the Factory Default item an

Factory Default screen appears. Press Apply to reset the N4100PRO to factory

Problems with Time and Date Settings

The administrator is able to select an NTP Server to keep the N4100PRO’s time

ynchronized.

WARNING

Resetting to factory defaults will not erase the data stored in the hard

disks, but WILL revert all the settings to the factory default values.

encounter a problem when setting the Time and Time Zone. If this happens:

1. Login to the Web Administration Interface.

2. Navigate to System > Time.

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Thecus N4100PRO User Manual Page 109

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